Privacy Policy
Platinum Clean values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us. By using our services or visiting our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
1. Personal Information
When you book our services or contact us, we may collect personal details, such as:
- Name
- Address
- Phone number
- Email address
2. Payment Information
For service payments, we may collect billing information such as credit/debit card details or other payment methods. We use secure third-party payment processors to handle this information.
3. Website Usage Data
When you visit our website, we may collect non-personal data, including:
- IP address
- Browser type
- Pages visited
- Time spent on our site
- Cookies and tracking technologies
How We Use Your Information
We use your information to:
- Provide and manage our cleaning services.
- Respond to your inquiries and requests.
- Process payments securely.
- Improve our website and services.
- Send updates, promotions, or service reminders (with your consent).
Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Trusted third-party vendors who assist in delivering our services (e.g., payment processors).
- Legal Requirements: Authorities, if required by law or to protect our rights.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no system is entirely foolproof. We recommend you take steps to safeguard your data when interacting with us online.
Your Privacy Choices
- Access and Updates: You can request access to or corrections of your personal information.
- Marketing Communications: You can opt out of promotional emails by following the unsubscribe link in our messages.
- Cookies: Adjust your browser settings to decline cookies if preferred.
Third-Party Links
Our website may contain links to third-party websites. Platinum Clean is not responsible for the privacy practices of these external sites. We encourage you to review their policies before providing any information.
Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy periodically to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
sales@platinumcleancs.com